Luna Run Privacy Policy
Updated: 10 October 2026
Product: Luna Run for iOS. Developer: Yuci Wang.
1. Data in the game
Luna Run requires no account, sends no game progress to the developer, and includes no advertising, analytics or tracking SDKs. The game does not request your name, birthday, photos, location, contacts, microphone or camera data.
Stage records, earned coins and stars, collections, sound settings and unfinished runs are stored in the app's local data area. In-game currency is earned through play. There are no in-app purchases or subscriptions.
2. Local saves and device backups
The app saves progress and resumable runs automatically. It does not offer developer-server syncing. Depending on your iOS settings, local app data may be included in Apple's device or iCloud backups. Apple handles those backups under its own terms and privacy policy; the developer cannot access them.
Deleting the app or its data may delete progress. Deleting the app does not delete backups that you have saved elsewhere.
3. Parent backup controls
Backup management uses a parent arithmetic check. When you choose to export, the game sends a progress JSON file to the iOS sharing destination you select. It contains game progress, currency, collections and settings, without a name or account. Recipients and sharing services handle it under their own policies. Share only with a destination you trust.
Importing a valid backup replaces current progress; currencies are not merged. Keep a current backup before importing.
4. Contacting support
If you email lunagamesitw@gmail.com, we receive the email address, message and attachments you provide to respond and help resolve the issue. Please do not send children's names or photos, passwords or payment details. An app version, device model, iOS version and description are usually sufficient.
Gmail processes support email. This is information you choose to send us, not information automatically collected by the game.
Support information is used only to reply, troubleshoot and address the issue you raise, not for marketing or tracking. We retain it only for as long as necessary to handle the issue or meet legal requirements. You may contact us from the original sending email address to request access to or deletion of the support information you provided. To protect the information, we may need to confirm that the request comes from the original sender. Gmail handles email and backups under its service policies; a deletion request does not mean that all Google backups are immediately deleted.
5. Children and changes
The game does not request personal information from children. Parents can manage sharing and backups and contact support about information they have provided. If this policy changes, this page will show a new update date.
6. Technical requests to the support website
The game-data descriptions above apply to the Luna Run app. When you browse this support website, Cloudflare processes IP addresses and technical request information, such as requested URLs, times, browser information and response status, as necessary to deliver, operate and secure the website. The website administrator can view traffic and technical statistics provided by Cloudflare, which may include client IP addresses, request paths and browser information, for website operation and security. This is separate from sending game progress or tracking within the app, and does not mean the website has no network records. Cloudflare handles this information under its terms and privacy policy: https://www.cloudflare.com/privacypolicy/
7. Contact
Yuci Wang · lunagamesitw@gmail.com
Support: https://lunagamesi.com/en/run/support/